Department of Public Service

IMPORTANT INFORMATION: Call Center Hours Extended: DPS is extending call center hours for consumers affected by Tropical Storm Isaias until 7:30 this evening at (800) 342-3377. In addition, call center hours are extended 7:30 AM-7:30 PM Thursday, Aug. 6 and Friday, Aug. 7, and 9 AM-5:00 PM on Saturday, Aug. 8. We are also open 24/7 at

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NY Department of Public Service

Ensuring Safe, Reliable Service and Just Reasonable Rates since 1907